Information on your holiday at the Sporthotel Zoll

Are you looking for information on pets, children's discounts, travel cancellation conditions or similar topics? Then you've come to the right place! Below you will find everything you need to know about your sports holiday in South Tyrol. If you have any further questions, please do not hesitate to write to us at info@sporthotel-zoll.com

Useful information for your reservation

Check-in and check-out

Check-in: from 3 p.m. (early check-in possible subject to availability, surcharge applies)
Check-out: until 11.00 a.m. (late check-out is also subject to availability and for a surcharge); the pool can be used free of charge until 3.00 p.m. on the day of departure

Discounts for children

0-2 years: € 30.00 fixed price
3-8 years: -50%
9-14 years: -30%
Extra bed from age 15: -20%

The following conditions apply to stays in apartments: 25 EUR per person/day for the fifth and sixth person up to 14 years of age; from 15 years of age, 35 EUR per person/day.

Pets

Your four-legged friends are also welcome at the Sporthotel Zoll
However, the dining rooms, sports and wellness areas are reserved for persons only, as are the studios
Fee: 20 EUR per pet per day
Dog blanket and water bowl available on request
Please note that we only clean the room when your pet is not present. Please inform the reception when you prefer your room to be cleaned.

Our General Terms and Conditions

Prices and tourist tax

Prices are per person (including VAT, excluding tourist tax; prices are subject to change)
The municipal tourist tax is not included in the price and must be paid with the room bill; children under the age of 14 are exempt from this tax.

Cancellation

It can always happen that for a variety of reasons you cannot start your holiday, that it is delayed or has to be interrupted. If this should happen, please inform us in good time. In general, the following cancellation conditions apply at the Sporthotel Zoll:

up to 30 days before arrival: 30 EUR handling fee per reservation
from 30 days to 7 days before arrival: 70% of the reservation amount
from 7 days before arrival: 90% of the reservation amount
in the event of early departure, late arrival or no-show: 100% of the reservation amount

Note: these travel cancellation conditions apply irrespective of whether the cancelled rooms, studios or apartments can be re-let in whole or in part. To avoid unnecessary costs, we recommend that you take out travel cancellation insurance.

Retreat and relaxation at the Sporthotel

Despite having a team sports spirit, there are times when you need to stay alone to recharge your batteries. After an intense training session or a hike in the natural landscapes of South Tyrol, modern rooms, suites and apartments await you in our hotel, where we have the right accommodation for every athlete.